Privacy Policy
Last Updated: October 8, 2024
This Privacy Policy describes how wapik (hereinafter referred to as “the website,” “we,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, make purchases on www.wapik.top (hereinafter referred to as “the website”), or otherwise communicate with us regarding the website (collectively referred to as “the services”). For the purposes of this Privacy Policy, “you” and “your” refer to you as the user of the services, whether you are a customer, a website visitor, or any other individual whose information we collect in accordance with this Privacy Policy.
Please read this Privacy Policy carefully. By using or accessing any of the services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the website, update the “Last Updated” date, and take any other steps required by applicable law.
How We Collect and Use Your Personal Information
To provide the services, we have collected your personal information from various sources over the past 12 months, as described below. The information we collect and use depends on how you interact with us.
In addition to the specific uses listed below, we may use the information we collect about you to communicate with you, provide or improve the services, comply with any applicable legal obligations, enforce any applicable terms of service, and protect or defend the services, our rights, and the rights of our users or others.
What Personal Information We Collect
The types of personal information we obtain about you depend on how you interact with our website and how you use our services. When we use the term “personal information,” we refer to information that identifies, relates to, describes, or can be associated with you. The sections below describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information you submit directly to us through our services may include:
- Contact details including your name, address, phone number, and email.
- Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, security questions, and other information used for account security purposes.
- Customer support information including any information you choose to include in communications with us, for example, when sending a message through the services.
Certain features of the services may require you to directly provide certain personal information to us. You may choose not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect About Your Usage
We may also automatically collect certain information about your interaction with the services (“Usage Data“). To do this, we may use cookies, pixels, and similar technologies (“Cookies“). Usage Data may include information about how you access and use our website and your account, including device information, browser information, your network connection information, your IP address, and other information about your interaction with the services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:
- Companies that support our website and services, such as Shopify.
- Our payment processors collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payments in order to fulfill your orders and provide you with the products or services you requested, thereby performing our contract with you.
- When you visit our website, open or click on emails we send you, or interact with our services or advertisements, we or third parties we work with may use online tracking technologies (such as pixels, web beacons, software development kits, third-party libraries, and cookies) to automatically collect certain information.
Any information we obtain from third parties will be processed in accordance with this Privacy Policy. Please also refer to the “Third-Party Websites and Links” section below.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the services, to perform our contract with you, including processing your payments, fulfilling your orders, sending you notifications related to your account, purchases, returns, exchanges, or other transactions, creating, maintaining, and otherwise managing your account, arranging shipping, assisting with returns and exchanges, and other features and functions related to your account. We may also enhance your shopping experience by enabling Shopify to match your account with other Shopify services you may choose to use. In such cases, Shopify will process your information in accordance with its Privacy Policy and Consumer Privacy Policy.
- Marketing and Advertising. We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising, and promotional communications via email, text message, or postal mail, and showing you advertisements for products or services. This may include using your personal information to better tailor the services and advertisements on our website and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate, or respond to potential fraudulent, illegal, or malicious activities. If you choose to use the services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password, or other access details with anyone. If you believe your account has been compromised, please contact us immediately.
- Communicating with You and Improving Services. We use your personal information to provide you with customer support and to improve our services. This is in our legitimate interests so that we can respond to your requests in a timely manner, provide you with effective services, and maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our website. For specific information about the Cookies used by Shopify to support our store, please visit https://www.shopify.com/legal/cookies. We use Cookies to power and improve our website and services (including remembering your actions and preferences), to run analytics and better understand user interaction with the services (for our legitimate interests in administering, improving, and optimizing the services). We may also permit third parties and service providers to use Cookies on our website to better tailor the services, products, and advertisements on our website and other websites.
Most browsers automatically accept Cookies by default, but you can choose to remove or reject Cookies through your browser controls. Please note that removing or blocking Cookies can negatively impact your user experience and may cause some parts of the services (including certain features and general functionality) to not work properly or become unavailable. Furthermore, blocking Cookies may not completely prevent us from sharing information with third parties, such as our advertising partners.
Our website also recognizes the Global Privacy Control (GPC) signal, which allows you to opt out of certain uses or disclosures of your information. If you inform us of your preferences via GPC, we will treat that signal as a valid request to opt out of sharing/targeted advertising related to the browser or device in question. If we can link the device sending the signal to a Shopify account, we will also apply the opt-out request to that account. To learn more about the Global Privacy Control, please visit https://globalprivacycontrol.org/. Apart from the Global Privacy Control, we do not recognize other “Do Not Track” signals that your web browser or device may send.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for contractual performance, legitimate purposes, and other reasons as set out in this Privacy Policy. Such circumstances may include:
- Sharing with vendors or other third parties who provide services on our behalf (e.g., IT management, payment processing, data analysis, customer support, cloud storage, fulfillment, and shipping).
- Sharing with business and marketing partners to provide you with services and advertisements. Our business and marketing partners will use your information in accordance with their respective privacy policies.
- When you instruct, request, or otherwise consent to our disclosure of certain information to third parties, such as sending you products or through your use of social media widgets or login integrations, where you have consented.
- Sharing with our affiliates or within our corporate group for the legitimate interest of successfully conducting business.
- In connection with business transactions such as mergers or bankruptcy, to comply with any applicable legal obligations (including responding to subpoenas, search warrants, and similar requests), to enforce any applicable terms of service, and to protect or defend the services, our rights, and the rights of our users or others.
Over the past 12 months, we have disclosed the following categories of personal information and sensitive personal information about users for the purposes described in “How We Collect and Use Your Personal Information” and “How We Disclose Personal Information” above:
| Category | Recipient Categories |
|---|---|
| Identifiers, such as basic contact details and certain order and account information | Vendors and third parties who provide services on our behalf (e.g., internet service providers, payment processors, fulfillment partners, customer support partners, and data analytics providers) |
| Personal information categories listed in the California Customer Records statute, such as basic contact details and certain order and account information | Business and marketing partners |
| Commercial information, such as order information, shopping information, and customer support information | Affiliates |
| Internet or other similar network activity, such as Usage Data | |
| Geolocation data, such as location determined via IP address or other technological means |
We do not use or disclose sensitive personal information for the purpose of inferring characteristics about you, nor without your consent.
Over the past 12 months, we have “sold” and “shared” (as these terms are defined in applicable law) personal information to engage in advertising and marketing activities, as follows.
| Personal Information Category | Recipient Category |
|---|---|
| Identifiers such as name, email address, and phone number | Business and marketing partners |
| Commercial information, such as records of products or services purchased | Business and marketing partners |
| Usage Data | Business and marketing partners |
Third-Party Websites and Links
Our website may provide links to websites or other online platforms operated by third parties. If you follow links to sites not owned or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide in public or semi-public spaces (including information you share on third-party social networking platforms) may also be viewed by other users of the services and/or users of those third-party platforms, and we or the third party may not limit the use of such information. The inclusion of such links itself does not imply our endorsement of the content on such platforms or their owners or operators, unless otherwise disclosed in the services.
Children’s Data
The services are not intended for children, and we do not knowingly collect any personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us using the contact details provided below to request deletion of that information.
As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as these terms are defined in applicable law) personal information of individuals under the age of 16.
Security and Retention of Your Information
Please note that no security measures are perfect or impenetrable, and we cannot guarantee “absolute security.” In addition, any information you send to us may not be secure during transmission. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us.
We retain your personal information for as long as necessary depending on various factors, such as whether we need the information to maintain your account, provide the services, comply with legal obligations, resolve disputes, or enforce other applicable agreements and policies.
Your Rights
Depending on where you live, you may have some or all of the rights listed below regarding your personal information. However, these rights are not absolute, may apply only in certain circumstances, and in some cases we may decline your request as permitted by law.
- Right to Access/Know: You have the right to request access to the personal information we hold about you, including details about how we use and share your information.
- Right to Deletion: You have the right to request that we delete the personal information we retain about you.
- Right to Correction: You have the right to request that we correct inaccurate personal information we retain about you.
- Right to Portability: In certain circumstances and with certain exceptions, you have the right to receive a copy of the personal information we hold about you and to request that we transfer it to a third party.
- Restriction of Processing: You may have the right to request that we stop or restrict our processing of your personal information.
- Withdrawal of Consent: Where we rely on consent to process your personal information, you may have the right to withdraw this consent.
- Appeal: If we deny your request, you have the right to appeal our decision. You may file an appeal by responding directly to our denial notice.
- Managing Communication Preferences: We may send you promotional emails, and you can opt out at any time by using the unsubscribe option displayed in the emails we send you. Even if you opt out, we may still send you non-promotional emails, such as those about your account or orders you have placed.
You can exercise any of these rights where indicated on our website or by contacting us using the contact details provided below.
We will not discriminate against you for exercising any of these rights. Before substantively responding to your request, we may need to collect information from you to verify your identity, such as your email address or account information. Under applicable law, you may designate an authorized agent to make a request on your behalf to exercise your rights. Before accepting such a request from an agent, we will require the agent to provide proof that you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request as required by applicable law.
Complaints
If you have any complaints about how we handle your personal information, please contact us using the contact details provided below. If you are not satisfied with our response to your complaint, you may have the right to appeal our decision by contacting us using the contact details provided below, or by lodging a complaint with your local data protection authority (depending on your place of residence).
International Users
Please note that we may transfer, store, and process your personal information outside of your country of residence. Your personal information may also be processed by staff and third-party service providers and partners in these countries.
If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses, or any equivalent contracts issued by the relevant UK authority, unless the data is transferred to a country that has been determined to provide an adequate level of protection.
Contact
If you have any questions about our privacy practices or this Privacy Policy, or if you wish to exercise any of your available rights, please call or email us at wapik@wapik.com.